At New Ratna Kendra, we understand the significance of every gemstone purchase, and we are committed to ensuring your complete satisfaction. That’s why we’re excited to introduce our exclusive Lifetime Return and Exchange Policy, designed to offer you peace of mind and flexibility when you choose us as your trusted source for precious gemstones.
Our Promise to You:
With our Lifetime Return and Exchange Policy, you can shop with confidence, knowing that we stand behind the quality and authenticity of every gemstone we offer. Here’s how it works:
Return for Cash:
You have the option to return your purchased gemstone for cash at any time during your lifetime.
A 20% charge will be deducted from the original purchase price when returning for cash.
Only Blue Sapphire, Yellow Sapphire, Ruby, Emerald, and Diamond gemstones that cost more than Rs 2000 per carat are eligible for cash returns.
To initiate a cash return, it is mandatory to present the original invoice for verification.
Exchange for a New Gemstone:
Our policy also allows you to exchange your gemstone for any other gemstone from our exquisite collection.
A 10% charge will be deducted from the original purchase price when exchanging for another gemstone.
Like cash returns, this option is available only for Blue Sapphire, Yellow Sapphire, Ruby, Emerald, and Diamond gemstones that cost more than Rs 2000 per carat.
To proceed with an exchange, please provide the original invoice for verification.
Quality Assurance:
We are committed to maintaining the quality and integrity of our gemstones. Therefore, damaged or abraded gemstones will not be accepted for return or exchange.
It is essential to ensure that the gemstone is in proper condition to be eligible for our policy.
Additionally, gemstones not meeting the criteria mentioned above will not be eligible for return or exchange.
Your Trust, Our Priority.
At New Ratna Kendra, we take pride in being your trusted source for gemstones of exceptional quality and value. Our Lifetime Return and Exchange Policy reflect our commitment to your satisfaction, ensuring that you can make your gemstone purchase with absolute confidence.
Whether you’re looking to invest in the mesmerizing beauty of Blue Sapphire, the warm allure of Yellow Sapphire, the timeless elegance of Ruby, the verdant charm of Emerald, or the sparkling brilliance of Diamonds, rest assured that our policy is here to safeguard your investment.
Experience the world of quality gemstones at New Ratna Kendra, and enjoy the peace of mind that comes with our Lifetime Return and Exchange Policy. We look forward to assisting you in selecting the perfect gemstone for your collection, knowing that your satisfaction is our utmost priority.